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Site Reliability Engineer - NetApp / UCS Infrastructure

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Benefits Delivery & Administration
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190002S0 Requisition #
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We have spent many years growing and fostering a DevOps culture by bridging the divide between our Software and Infrastructure Engineering departments. We want the cross-functional teams that we are building to include Site Reliability Engineers. We operate in a complex, multi-tenant, hybrid cloud and on-premises infrastructure on both Windows and Linux operating systems.

We are looking for a candidate who has hands on experience with the NetApp Storage platform and Cisco UCS’s who has the desire to continue to grow their knowledge in other areas and to evolve as we move towards an automated code-based infrastructure.

We strive for security, reliability, and automation in line with DevOps and Site Reliability Engineering principles. 

If you are passionate about learning and improvement through metrics and automation, and passionate about engendering that mindset in others. We want to hear from you!

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.  The person also needs to be located in/near our South Jordan, Utah office (this is not a remote work arrangement and relocation assistance will not be provided).

Communication
  • Explore new ways of improving communication between other Site Reliability Engineers and with other teams
  • Promote inclusion and collaboration between various functional disciplines
  • Write and maintain architectural, stakeholder, and policy documentation

Innovation
  • Encourage and inspire others to innovate
  • Look for new ways to improve our processes
  • Look for new ways to improve the quality of our infrastructure
  • Look for new ways to increase the velocity with which teams deliver, leveraging expertise from various functional disciplines
  • Look for new ways to remediate production incidents more quickly and safely
  • Participate in department Communities of Practice, actively engaging with other teams and departments to collaborate on best practices and implementation strategy
  • Adhere to and advocate for best practices, including Infrastructure as Code, monitoring, high availability, disaster recovery, security, and DevOps methodologies
  • Use intuition, experience and understanding to create SLIs, SLOs, and SLAs
  • Contribute to capacity planning, advise and consult with teams who will be load/stress testing
  • Keep up with industry innovations, recommending new tools or practices when appropriate

Initiative
  • Take an active role in estimating, planning, and managing your own tasks while aligning your efforts with your team
  • Provide timely assistance and remediation solutions during critical situations and production incidents
  • Document and share "lessons learned" from production, including blameless postmortems and root cause analyses
The Requirements:

3+ years of hands-on experience with a majority of the following technologies, along with a willingness to become proficient in the remaining areas:
  • Windows and Linux Servers
  • NetApp
  • Cisco UCS
  • VMware
  • Cloud platforms, preferably with Azure
  • Active Directory
  • Secrets management with Consul and Vault or similar systems
  • Configuration management tools like Salt and Terraform
  • Firewalls and load balancers such as F5
  • Web servers, including IIS and NGINX
  • Application Performance Monitoring with tools like New Relic
  • Infrastructure monitoring with tools like Sensu, SolarWinds, or Nagios
  • Continuous Integration and Continuous Delivery with tools like TeamCity, Octopus Deploy, Concourse, or Azure DevOps
  • Log Aggregation tools like SumoLogic or Splunk
  • Network theory and protocols such as DNS, DHCP, proxy servers, and firewalls
  • Security operations with tools for SAST, DAST, RAST, and WAF
 
Proficiency, high-comfort, and familiarity with:
  • One or more programming languages, such as C#, JavaScript, Python or Go
  • One or more scripting languages, such as PowerShell and BASH
  • Command line tools such as (git, netcat, npm, terraform, etc.)

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